Skip to main content

Our Disaster Cleanup Reviews

Quote
New carpet installation after disaster cleanup

Additional Reviews

4.7
Based on 74 reviews
powered by Google
Amanda McKnight
19:59 18 Feb 25
Our home flooded due to a clogged toliet in November. We were sleeping g and unaware and it flooded both floors in our home. That morning we woke up to soggy carpet and water coming through ceilings. As we were cleaning up we realized this event was bigger than us. I searched and found Disaster company, not knowing what I would be walking into... My experience with them from that first phone call has been wonderful. The person on the other line was super helpful and empathetic. They had someone out within the hour to help us. Then they assigned us Claude and his team to demo the home. Claude was super helpful and contacted us each day to give us updates and an ETA, he let us know about when we would need to move out so we could prep. After the demo came the rebuild we were assigned Andrea. Again she contacted us daily and went above and beyond to make sure our home was put back together perfectly. Claude and Andrea's team were wonderful Mario, Jimmy, LJ, MacKay, and Dustin always had a smile on their face, willing to explain and update us, kind to my family, treated the property with such respect. The subcontractors Jesus and Alex were just as professional. I hope no one ever has to go through what we went through, but if they do I would highly recommend Disaster Company. They know how to work with customers, insurance agencies, etc. This awful moment was completed smoothly and with care.
Kate Warner
18:50 17 Feb 25
We called The Disaster Company when a water line from our water heater to the whole house humidifier broke and ended up flooding half of our basement overnight - the half that was in the opposite direction of the water alarm, LOL. TDC was quick to respond and get started on mitigation. Everyone has been very professional, courteous, and seems very knowledgeable and skilled. They gave us detailed info about everything that was affected and what needed to be done to restore in writing.We'd been planning to remodel some of the affected area and decided it made more sense to do it now. TDC was happy to help us figure that out and give us detailed project and cost info on that. They did such a great job that we asked them to help us with a couple of other projects we'd been planning to do. Special shout out to Mario who's done an excellent job on the LVP flooring, baseboards, and doors.
JAVIER GARCIA
20:53 10 Jan 25
Kellie Anderson
22:09 08 Jan 25
We had a water leak in September, I called a different company, left a message and did not hear from them by the next day, I called the Disaster Cleanup crew, they had someone out within the hour with all the equipment necessary to start drying out the damage which prevented any mold to grow. Although the repair stage was a bit unnerving, we had the best person possible to assist us with all the details. Andrea is the most efficient, kind, and knowledgeable person in this field. She made the whole situation less stressful. Thank You Andrea!
Collin Draper
00:21 04 Jan 25
I’ve been a contractor in the restoration business subbing for lots of restoration companies. This company is the worst they won’t pay you and they lie. They’re a bunch of cheaters and they will take homeowners money. The quality work they get the cheapest contractors out there guys like me who are quality and professional get screwed by people like this because they hire us and then expect to get paid like the cheap guy Craig who’s one of the owners is a Liar and cheater he’ll take your money and run these greedy. I won’t trust this company with my life. if I could give negative stars, I would I’m a reputable contractor and these guys are just terrible. Never use them. I don’t recommend them.
Eric Probasco
23:24 26 Dec 24
House flooded. My wife called these folks and they set about mitigating damage then tearing out walls, floors and ceilings and then rebuilding. We had some minor problems that you're going to encounter any time you entirely refurbish a gutted house from the outside in, but the place looks great. I can recommend Disaster Co. to anyone. They get the job done right.
Anne Seal
17:29 04 Dec 24
Excellent to work with! I would recommend them without hesitation.
Rachel Baldwin
21:42 07 Jun 24
We had a major home leak and The Disaster Company and Walker were so great throughout this entire process. Always very responsive and Walker made sure we understood the timeline and set very clear expectations. He did everything he could to expedite things for us when he could. We’re so happy with how everything turned out!!!
Shalene Myers
16:16 21 May 24
Great service! The coordination throughout the whole project was impressive!
Cindy Wardell
19:26 16 Apr 24
The Disaster Company people were professional, friendly, and responsive during a stressful time. They worked around my schedule, were fast, and cleaned while they worked and after. They were particularly careful during our remodel to protect some areas I had missed during prep for their arrival.
Christopher O'Neal
22:09 19 Feb 24
I worked with Disaster Co on a large commercial project in SLC. I had a great experiece the entire way through. They completed roughly $800,000 worth of work on a large commercial building for me. The service was great, they were prompt, team players, always willing to go above and beyond the contract to make sure the final space looked better than they were paid to leave it. Very knowledgable and easy to work with!
Shelly Benevento
05:37 04 Jan 24
We were worried about some dark spots in our bathroom. Disaster Company thoroughly tested our bathroom and nearby rooms and found no mold that required treatment. The very nice workman did not charge us a penny for his expertise. I would definitely call Disaster Company again. Thank you for your kind service.
Melanie Blakely
22:35 23 Oct 23
I just talked with Craig from The Disaster Company, who gave me a quote for their services. He asked for a lot of specifics, which was great because I have known other companies not to do that, resulting in innacurate quotes. He was kind enough to not only do his job but to also give us some very much needed advice and knowledge explaining the work that they do. Thank you, Craig!
Cathy Xu
23:58 08 Sep 23
Craig was on time, courteous, skilled in diagnosing and fixing the problems quickly for my property at a reasonable price. What a pleasant experience working with such a professional. I would recommend their service to anyone in need.
Mark Niehus
16:02 14 Aug 23
The Disaster Company did a phenomenal job of assessing our needs (damage) when our house had a major flooding. They quickly responded with a plan to move forward- and they completed all work in an excellent fashion. Their technicians were prompt, polite, thorough and did the work in a timely manner. When all was said and done- "it was like it never even happened". I would not hesitate to recommend the Disaster Company and I am glad they were there for our house!
js_loader

Anytime, day or night 24/7 we are on call and ready to respond to help you

Get a Free Inspection